Airport Information
Here, you'll find essential information about airport procedures, onboard behaviour guidelines, safety measures, and fraud prevention tips to help ensure your journey is smooth and worry-free.
Plan Ahead for a Smooth Journey with Flair Airlines
Ready to fly? Get everything you need to know before you go—review your reservation, pack smart, check in online, and more. Make your journey smooth and stress-free.Know What You Can and Can’t Bring on Board
Review the restricted and prohibited items list to comply with safety regulations and pack confidently.Onboard Safety and Security
We’re committed to the safety and comfort of our customers and crew. To maintain a secure environment, we strictly enforce regulations under our Tariff and applicable laws.
Prohibited behaviours onboard include:
- Intoxication by drugs or alcohol
- Offensive, threatening, intimidating, violent, or disorderly behaviour
- Actions that pose a hazard or risk to oneself or others
- Refusal to follow crew instructions
- Smoking (including e-cigarettes and vaporizers)
- Consuming edible drugs (legal or illegal, based on local laws)
- Being barefoot or inappropriately dressed
- Carrying prohibited weapons
- Resisting escorts
For more information, visit Transport Canada or the Canadian Air Transport Security Authority or call 1-888-294-2202.
Avoiding Fraud
Your security is our priority. Please note:
- Flair Airlines does not make unsolicited calls to sell products, conduct surveys, offer prizes or discounts, or request personal information.
- Official communications from Flair Airlines are sent only to customers who have opted into our database via email or text.
If you encounter fraudulent activity or are a victim, contact the RCMP Canadian Anti-Fraud Centre at 1-888-495-8501.
Learn more about fraud prevention here.
Aircraft Disinsection
In compliance with the U.S. Department of Transportation Aircraft Disinsection Requirements, Flair Airlines conducts disinsection procedures as necessary to ensure a hygienic travel environment..