wheelchair assistance
Flair offers three different wheelchair services to get you to and from check-in to the aircraft as follows:
· Wheelchair for distances between the check-in counter and the departure gate as well as the arrival gate and the baggage collection area.
· Wheelchair for distances and the passenger is unable to ascend or descend stairs.
· Wheelchair for passengers who are partially or completely immobile and require assistance to be transferred between their seat and a wheelchair.
To book your trip or to add a wheelchair to an existing reservation, please call us at
1-833-711-2333. We are available from 7 a.m. until 9 p.m. (MST). Alternatively, you can reach out to us via email at
accessibility@flyflair.com
Travelling with your personal wheelchair or medical scooter
If you are travelling with a mobility device, we recommend that you notify Flair at least 48 hours before departure. If you do not provide 48 hours' notice, we will make our best effort to accommodate you at the airport.
Each traveler with reduced mobility is permitted one medically required wheelchair or scooter at no charge.
Maximum weight and dimensions of mobility aids as checked baggage are as follows:
· 136 kg (300 lbs)
· 84 cm x 122 cm (33 in x 48 in)
Personal recreational scooters are not permitted.
If you plan to bring your own personal wheelchair or mobility scooter, please be prepared to answer the following questions (as applicable):
· Does your mobility device have a battery and is the battery removable?
· What type of battery are you travelling with? Examples include spillable (wet cell) non-spillable (sealed lead acid), or lithium.
· What is the height, weight, width, and length of your mobility aid?
· Do you have any detachable items, which should be brought into the cabin of the aircraft to avoid damage?
Please be aware that the cargo door configuration may require your mobility aid to be turned onto its side to fit through the entrance. If your mobility aid cannot be turned on its side for loading and unloading, we cannot accept it for transport. Most mobility aids will be transported in an upright position. Depending on the type of wheelchair battery that your mobility aid uses, the battery may need to be removed. Please be aware that if a battery cannot be deactivated or disconnected, it will be denied transportation.
We recommend you review your owner's manual to ensure you are familiar with how your mobility aid should be prepared for transport. We also recommend you bring your owner’s manual with you to the airport.
If you have had any modifications made to your mobility aid, detailed instructions on how to prepare this equipment for transport must also be provided. Flair strictly adheres to the individual manufacturer’s recommendation for proper disassembly and stowage as described in the owner's manual when provided.
Batteries
There are strict criteria for travelling with batteries or battery-operated items. To avoid your battery being denied on your flight, please review the information below:
Batteries are classified as dangerous goods, and we take the handling of them very seriously We will not accept batteries that are not prepared properly for transport.
Some batteries must be removed from the object they are in or deactivated. For larger items like wheelchairs and mobility aids, we may be able to assist, if you provide the manufacturers or verbal instructions.
If you cannot remove the battery yourself, provide the manufacturer’s information or verbal instruction on how to remove, deactivate, or prevent activation, or properly prepare the battery for transport, the battery and the mobility device will be denied.
In some instances, due to strict regulations, Flair may not be able to transport mobility devices battery-operated devices that are marked by the manufacturer as “Airline Approved” or “Safe for Air Travel”.
For more info on battery acceptance and restrictions, please visit
Flair Airlines - Restricted and Prohibited Items (flyflair.com)
Canes, walkers, and other items
Other, non-electric mobility devices (for example braces, canes, etc.) will be accepted free of charge in the cabin if they are within the carry-on baggage size allowance. If you do not require these items to assist with your disability, you may transport them in checked baggage, however, all applicable checked and excess baggage fees will apply.
Flair accepts the FAA-certified Special CARES systems for adults who require core support or stability.
Flair offers three different wheelchair services to get you to and from check-in to the aircraft as follows:
· Wheelchair for distances between the check-in counter and the departure gate as well as the arrival gate and the baggage collection area.
· Wheelchair for distances and the passenger is unable to ascend or descend stairs.
· Wheelchair for passengers who are partially or completely immobile and require assistance to be transferred between their seat and a wheelchair.
To book your trip or to add a wheelchair to an existing reservation, please call us at
1-833-711-2333. We are available from 7 a.m. until 9 p.m. (MST). Alternatively, you can reach out to us via email at
accessibility@flyflair.com
Travelling with your personal wheelchair or medical scooter
If you are travelling with a mobility device, we recommend that you notify Flair at least 48 hours before departure. If you do not provide 48 hours' notice, we will make our best effort to accommodate you at the airport.
Each traveler with reduced mobility is permitted one medically required wheelchair or scooter at no charge.
Maximum weight and dimensions of mobility aids as checked baggage are as follows:
· 136 kg (300 lbs)
· 84 cm x 122 cm (33 in x 48 in)
Personal recreational scooters are not permitted.
If you plan to bring your own personal wheelchair or mobility scooter, please be prepared to answer the following questions (as applicable):
· Does your mobility device have a battery and is the battery removable?
· What type of battery are you travelling with? Examples include spillable (wet cell) non-spillable (sealed lead acid), or lithium.
· What is the height, weight, width, and length of your mobility aid?
· Do you have any detachable items, which should be brought into the cabin of the aircraft to avoid damage?
Please be aware that the cargo door configuration may require your mobility aid to be turned onto its side to fit through the entrance. If your mobility aid cannot be turned on its side for loading and unloading, we cannot accept it for transport. Most mobility aids will be transported in an upright position. Depending on the type of wheelchair battery that your mobility aid uses, the battery may need to be removed. Please be aware that if a battery cannot be deactivated or disconnected, it will be denied transportation.
We recommend you review your owner's manual to ensure you are familiar with how your mobility aid should be prepared for transport. We also recommend you bring your owner’s manual with you to the airport.
If you have had any modifications made to your mobility aid, detailed instructions on how to prepare this equipment for transport must also be provided. Flair strictly adheres to the individual manufacturer’s recommendation for proper disassembly and stowage as described in the owner's manual when provided.
Batteries
There are strict criteria for travelling with batteries or battery-operated items. To avoid your battery being denied on your flight, please review the information below:
Batteries are classified as dangerous goods, and we take the handling of them very seriously We will not accept batteries that are not prepared properly for transport.
Some batteries must be removed from the object they are in or deactivated. For larger items like wheelchairs and mobility aids, we may be able to assist, if you provide the manufacturers or verbal instructions.
If you cannot remove the battery yourself, provide the manufacturer’s information or verbal instruction on how to remove, deactivate, or prevent activation, or properly prepare the battery for transport, the battery and the mobility device will be denied.
In some instances, due to strict regulations, Flair may not be able to transport mobility devices battery-operated devices that are marked by the manufacturer as “Airline Approved” or “Safe for Air Travel”.
For more info on battery acceptance and restrictions, please visit
Flair Airlines - Restricted and Prohibited Items (flyflair.com)
Canes, walkers, and other items
Other, non-electric mobility devices (for example braces, canes, etc.) will be accepted free of charge in the cabin if they are within the carry-on baggage size allowance. If you do not require these items to assist with your disability, you may transport them in checked baggage, however, all applicable checked and excess baggage fees will apply.
Flair accepts the FAA-certified Special CARES systems for adults who require core support or stability.