Due to longer security processing times at the airport, please ensure that you meet these deadlines to make your flight
Itinerary | Bag Drop counters open | When to arrive at the airport | Check-in & baggage drop off deadline | Boarding gate deadline* |
---|---|---|---|---|
Within Canada | 3 hrs | 3 hrs | 60 mins | 20 mins |
To/from Mexico and US | 3 hrs | 3 hrs | 75 mins | 20 mins |
* This is the latest you should be at the departure gate, ready for boarding. Arriving after this time may result in reassignment of any reserved seats, the cancellation of reservations, and/or ineligibility for denied boarding compensation.
Itinerary | Bag Drop counters open | When to arrive at the airport | Check-in & baggage drop off deadline | Boarding gate deadline* |
---|---|---|---|---|
Within Canada | 3 hrs | 2 hrs | 60 mins | 20 mins |
To/from the U.S. | 3 hrs | 2.5 hrs | 60 mins | 20 mins |
To/from Mexico | 3 hrs | 3 hrs | 60 mins | 20 mins |
* This is the latest you should be at the departure gate, ready for boarding. Arriving after this time may result in reassignment of any reserved seats, the cancellation of reservations, and/or ineligibility for denied boarding compensation.
you can check into your flight 24 hours prior to departure by using our online check-in or mobile app. check-in at the airport counter begins 3.5 hours prior to departure for flights departing from vancouver, edmonton, abbotsford, kitchener-waterloo, calgary or ottawa.
the bag drop is at the check-in counter at departures.
the bag drop counters will close 75 before departure for flights departing from vancouver, edmonton, abbotsford, calgary or ottawa to USA and Mexico. for flights to Canada, the bag drop will close 60 mins prior to departure.
please note that we recommend showing up 3 hours in advance of your flight for flights departing from vancouver, edmonton, abbotsford, calgary or ottawa to ensure check-in, bag drop, and security go smoothly.