Refund Request

We’re here to help via email and phone. From making your next booking to assisting you with travel issues we want to make sure you have a great experience with Flair.

Need a refund for your flight?

Please provide the following information in order to process your request.

* indicates required field
Please click here to confirm that you are a ticketed passenger on this reservation and understand that by submitting this form your flight will be cancelled and a refund will be processed. Refund Request

** Please note **

  • ONLY cancellation requests made within 24 hours from the purchase of the flight for travel outside of seven days are eligible for a refund.
  • If you are submitting this request after the expiration of the 24 hour grace period or are within seven days of travel, you may make a change and re-book for travel within 90 days only, no credit or refund will be available.
  • Ancillary charges, such as advanced seat selection, baggage, priority boarding, etc., are final sale and non-refundable unless the entire reservation is being cancelled within 24 hours.
  • By submitting this form, all passengers and add-on products on your reservation will be cancelled and refunded, if eligible. If you do not want all passengers listed on the reservation to be cancelled, please submit your refund request to [email protected].

Call Us for Assistance

(780) 809-1784
Call this number if you have any questions about cancellations, a problem with your flight, or need assistance.

Monday to Friday 6:00 AM – 8:00PM MST
Saturday & Sunday 7:00 AM – 4:00PM MST

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